Thanks again for everything you helped me with much more than just packing my mom's apartment. The information you gave me and questions you constantly answered, always getting right back to me even on a Saturday night at 11:30 was truly unexpected and more than appreciated. It was a very very difficult time for my elderly mother especially with her being hard of hearing and her dementia and for me as well never have dealt with anything like this. You made me feel like you were a friend I could turn to and ease my mind. Thank you for waiving the extra charge for keeping to the crates longer until we got the okay to unpack and giving me the time to unpack her. not many companies today that you could truly depend on and feel like you're not just a dollar sign into them but that someone truly understands and cares. I have been raving about my experience with your company to anyone who will listen and will continue to do so. I pray we don't ever need your services again but if we do it's the only number I will ever call!!
Take care and God Bless
~ D. Yorktown, NY
Thanks Yasmine. Our housekeeper was impressed with your team’s cleanup. In fact, she didn't clean this Saturday as there was not a lot to do. So thanks to your team!
~ E.G, Brooklyn, NY
I am extremely impressed. They couldn't be nicer or more hard working and very, very knowledgeable. I have my own company and wow! You are doing a fab job!
~ Jane, New Jersey
I can't say enough positive things about Prep4BedBugs. Yasmine, went over and beyond to reassure me that things were going to be done to my satisfaction. Her promptness to answer every question was extremely timely. As an out of town mom trying to help my son and his roommates she was very sensitive to the situation. Her team showed up on time and ready to work. Her bid was based on photos that were submitted to her via email. The job was more time consuming than she thought. The crew was there over 10 hours until the job was completed and she kept her original bid and did not increase the cost due to the additional time. My son could not say enough positive things about the crew. He felt so much better having them there to explain how it would all go.
Yes, the prep is pricey but we found it to be worth every penny!
~ Natalie, Brooklyn, NY
This was a fine group of young people--very professional, thorough and exhibit great pride in their work. Prior to today, I was very stressed, but their demeanor put me at ease and I am much calmer. They answered all of my questions. They were fantastic. God bless them all!
~ B.C., New York, NY
The three of them were very wonderful, great to work with. They were all professional, courteous, respectful, thorough, patient, compassionate and understanding. I wish I had colleagues like that.
~ K.H. Forrest Hills, NY
Thank you for all of your help. We could not have done it without you. Your price is worth every penny.
~ Marilyn, Croton, NY
Brandon, Howard and St. Clair were great to work with. Courteous, professional and knowledgeable. Thank you.
~ J.P. Lower East Side of Manhattan
The guys were great! Very efficient and helpful. I hope that we don’t have to call you guys again! Thank you very much.
~ A.L. Upper East Side of Manhattan
I want to let you guys know that the company did what they say they would do and I was very pleased and if other situations come up in the future I will call upon them.
~ H.D., Brooklyn, NY